1. How does Intelligent Recovery Technology work?
A: Intelligent Recovery Technology works by recording changes made to the HDD, thus it only requires a small amount of HDD space to operate.

2. Is it easy to install?
A: Yes. It is "Plug and Play".

3. Is HDSafe^TM Y2K (Year 2000) compliant?
A: Yes.

4. Can HDSafe^TM be upgraded?
A: Yes. You can download the upgrades at HDSafe? 's website (www.HDSafecard.com)

5. Where have HDSafe^TM cards been used?
A: HDSafe^TM have been used in places like universities, colleges, school computer labs, libraries, R & D Centers, educational labs, training centers, Internet stations, Corporate sectors, Government sectors and private enterprises etc.

6. Why those places?
A: In these places, the computers are being accessed by many different people all the time. HDSafe? will protect the computer's operating system and application software against modifications, tampering, pranks and viruses

8. My computer already has an operating system. Do I have to reinstall again if I use HDSafe^TM?
A: No. HDSafe^TM can keep your operating system.

9. There are other software only solutions in the market. What makes HDSafe? special and why does it require a hardware card?
A: Software only solutions can easily be hacked and cannot offer any real protection outside the operating system. The HDSafe? hardware card can protect against such intrusion or corruption by intercepting them outside the operating system or at the hardware level.

10. Why software only solutions cannot offer protection "outside the operating system"?
A: "Software only solutions" are specifically written for an operating system. If the operating system is not running, then the "software only solution" cannot operate. Furthermore the BIOS/CMOS settings can't be protected by "Software only solution" because it executes before any operating system.

11. Can HDSafe^TM protect the BIOS/CMOS settings?
A: Yes. It will automatically restore a good copy when any of the settings are tampered or corrupted.

12. Why should I protect the BIOS/CMOS settings?
A: If the BIOS/CMOS settings are corrupted, your computer may hang or behave abnormally. It may even crash your operating system or corrupt your HDD.

13. Can you assure me that HDSafe^TM's password is secure?
A: Yes. HDSafe? password is encrypted and emphasizes on security.

14. What is "Open mode"?
A: "Open mode" is usually for the computer administrator or manager. In this mode, whatever changes made (editing/deleting/moving/renaming files, installing/upgrading/removing software, etc.) will be permanent.

15. What is "Protected mode"?
A: "Protected mode" is for computer users and public access. In this mode, whatever changes made (editing/deleting/moving/renaming files, installing /upgrading/ removing software, etc.) are temporary and when rebooted, everything returns back to the original setup.

16. Can someone really FORMAT/FDISK the HDD under "Protected mode"?
A: No. It is impossible even in real DOS mode. Even if someone tries, "HDSafe?" and everything will be restored back to normal after recovery.

17. How can I reformat my HDD without removing HDSafe^TM?
A: You can reformat your HDD under Open Mode only.

18. I am using HDSafe^TM Card and I want to upgrade from Windows 98 to Windows 2000 on Instant Recovery Mode. Shall I proceed?
A: Yes, HDSafe Recovery support all Windows operations.

19. If the HDSafe^TM Card corrupts or I remove the HDSafe? Card without uninstalling it, will the data on hard disk be damaged?
A: No. The data on hard disk will be restored to the status last saved. The changes you made to the protected drive after last saving will be deleted.

20. Does HDSafe^TM support partition tools rather than FDISK?
A: Yes. Partition tools like Partition Magic is supported. So if the original hard disk was prepared by partition tools rather than FDISK, you'll have not to re-partition in with FDISK.